Side Crown Serenity All Inclusive Hotel, Side

The hotel was in a not-so-great location, far from the city and surrounded by walls making the pool area feel cramped. The rooms were smaller than expected, but the staff was friendly and helpful. The dining options were limited with late breakfast hours. Overall, it was decent in some aspects but lacking in others.

Upon arrival, the chaos was somewhat organized, but there were no available seats or cleared tables, creating a slightly uninviting atmosphere. We faced a sewage smell emanating from the shower, which required two complaints before any action was taken to address it. Despite these issues, the rooms were lovely once settled in.

Upon arrival, we had to complain twice about the smell of sewage coming from the shower, but once addressed, the rooms were clean, large, bright, and comfortable. The hotel is situated in a location that can feel enclosed due to a surrounding wall, although it is clean and tidy. The service, while friendly and polite with good English, had some shortcomings, especially during busy dining hours. The dining experience offered decent food options but had room for improvement in terms of quality. Overall, a stay with both positives and negatives.

The hotel had clean, comfortable rooms but faced challenges with the organization and cleanliness of common areas. Service varied with friendliness but showed room for improvement in responsiveness to issues. The location, although close to the sea, felt confined due to surrounding walls. Facilities were acceptable but not exceptional.

The hotel had super clean rooms, but the sewage smell coming from the shower was unpleasant. The staff were helpful and attentive, although there were some lapses in service during dinner. The location was clean and tidy, but the enclosed feeling due to surrounding walls was a downside. The dining options were plentiful with authentic Italian pizza. The facilities were well-maintained overall.

I had a mixed experience at the hotel. The rooms were very spacious but had a sewage smell coming from the shower, which required multiple complaints before it was addressed. Additionally, it was disappointing to find out that you have to pay extra for a safe.

The hotel had smaller rooms than expected, but they were clean, bright, and comfortable with ample storage. The staff was friendly and helpful, and the services offered were convenient. The location felt a bit closed off due to surrounding walls, but it was neat and tidy. The dining options were satisfactory, and the facilities provided were decent.

The hotel offers comfortable rooms, but there were issues with a smelly shower, and an additional fee for a safe. The service was lacking in some areas but showed promise in friendliness. The location was described as unpleasant due to feeling closed in by a surrounding wall. The dining experience received positive comments on specific dishes. The facilities were satisfactory with room for improvement.

Despite some drawbacks, this hotel has some positive aspects that make it a decent choice. The location is calm and nice, but not very close to the city. The rooms, though not exactly what we requested, were spacious and comfortable. The service was a bit of a mixed bag with language barriers but generally pleasant. The dining options had some limitations, and the facilities could use some improvements.

The hotel had smaller rooms than expected, but they were clean and nicely designed with plenty of storage. The service was lacking in friendliness, with unhelpful responses to room change requests. The location was somewhat isolated but very clean and offered a nice, calm beach atmosphere. The dining options were described as plentiful during lunch hours. Overall, it was a decent stay with clean rooms and a calm beach setting.